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Customer Insights Specialist
2 tygodni temu
At Grid Dynamics, we are looking for a Customer Insights Specialist to join our team. In this role, you will be responsible for gathering customer intelligence and supporting pre-sales and marketing activities.
About the Job:You will work closely with our global marketing and sales teams to collect data on customers, competitors, and market trends. This will involve consolidating information into actionable items, reports, and presentations.
You will also provide intelligence to sales pursuit teams, account teams, and corporate functions, as well as assist sales and marketing teams with qualifying prospects, gathering, and analyzing business insights from various sources.
Key Responsibilities:- Collect data on customers, competitors, and market trends, consolidating information into actionable items, reports, and presentations.
- Provide intelligence to sales pursuit teams, account teams, and corporate functions.
- Assist sales and marketing teams with qualifying prospects, gathering, and analyzing business insights from various sources, collecting contact information, and supporting marketing and sales outreach.
- Aptitude for reading, comfort with number crunching, and ability to present analysis in an objective and cogent manner.
- The ability to form, articulate, and defend an opinion based on research and analysis.
- Good maturity levels to handle senior-level discussions.
- Familiarity with digital technology is a plus.
- Proficiency in working with Google Spreadsheets and Slides or Microsoft equivalent.
- Experience with research tools (e.g. ZoomInfo, Lusha, Apollo, Crunchbase, BuiltWith).
- Advanced level English, strong communication, leadership, and presentation skills.
- Ability to interpret large amounts of data and multi-task.
- Strong analytical and critical thinking.
- Bachelor's degree.
