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Financial Recovery Specialist

2 tygodni temu

Katowice, Silesia, Polska Capgemini Pełny etat
Key Responsibilities

Leveraging deep knowledge of collections, you will participate in or lead the achievement of service levels and key measurement targets. Deliver high-quality and cost-effective services that drive compelling business outcomes.

You will ensure the delivery of customer-focused and compliant services through the adoption of frictionless finance, practice processes, technologies, and methodologies that drive innovation and process improvements.

  • Review aging reports and track customer accounts to identify overdue balances.
  • Initiate contact via phone, email, or letters to remind customers of overdue payments and discuss payment options.
  • Keep accurate records of all customer interactions, payment agreements, and status updates within the accounting system.
  • Investigate and resolve any billing disputes or discrepancies that may delay payment.