German and English Speaking Onboarding Expert

4 dni temu


Warszawa, Mazovia, Polska Worldline Pełny etat
Join Our Team

As a key member of our global team based in Warsaw, you will play a vital role in shaping the world of payments technology. Your expertise will contribute to delivering exceptional customer experiences and driving business growth.

Responsibilities
  • Manage the onboarding process for new and existing customers, ensuring seamless integration with our systems;
  • Communicate effectively with clients to address their needs and concerns;
  • Develop and implement strategies to enhance customer satisfaction and loyalty;
  • Participate in cross-functional projects to drive business expansion and innovation;
  • Stay up-to-date with industry trends and technological advancements to continually improve processes and services.
Requirements
  • Experience in customer-facing roles or account management;
  • Excellent verbal and written communication skills;
  • Native-level proficiency in German and English speaking and writing;
  • Strong problem-solving skills to drive efficient resolutions;
  • Able to collaborate with diverse teams and stakeholders;
  • Adaptable to dynamic environments and changing priorities;
  • Passionate about delivering top-notch customer service and committed to client success.


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