Senior Cloud Infrastructure Engineer

5 dni temu


Warszawa, Mazovia, Polska MicroStrategy Incorporated Pełny etat

MicroStrategy Incorporated is leading the charge into the new era of AI and financial innovation. As a pioneer in enterprise analytics and mobility software, we're empowering organizations to make better decisions and revolutionize their operations.

We're boldly adopting Bitcoin as a key asset, reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market.

Job Requirements

The Role: The Senior Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Responsibilities:

  1. Infrastructure Management: Manage the MicroStrategy Cloud infrastructure, including scheduled and emergency maintenance activities, as well as on-call coverage.
  2. Change Implementation: Implement customer change requests in compliance with the Change Control regime.
  3. Incident Resolution: Respond to incidents, troubleshooting infrastructure-related issues and collaborating with Technical Support and Technology teams on platform-related issues.
  4. Documentation Maintenance: Maintain high-quality documentation for all related tasks.

Essential Skills:

  1. Tech Expertise: Strong technical education or experience in IT roles required.
  2. Cloud Knowledge: AWS, Azure, Linux, GCP, and containers experience highly preferred.
  3. Critical Issue Handling: Practical experience managing critical customer issues is a plus.
  4. Communication Skills: Strong written and verbal communication skills in English essential.
  5. Organizational Skills: Well-organized with effective time management skills necessary.
  6. Collaboration: Team player willing to give support to others and ask for help when needed.
  7. Autonomy: Ability to work independently required.


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