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Account Leadership Role
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About CV Bay Ltd
We are a dynamic company in the cleaning and facilities management industry, seeking an experienced Account Director to manage our high-value client portfolio in London.
Job DescriptionThis role involves overseeing a significant portfolio spanning both public and private sectors, including driving operational excellence, managing client relationships, and ensuring compliance with industry regulations.
- Excellence Delivery: Drive high-quality service delivery across all cleaning contracts, ensuring client satisfaction and contract retention.
- Client Partnership: Build and maintain strong partnerships with key stakeholders, ensuring client satisfaction and contract retention.
- Financial Strategy: Manage budgets, profitability, and KPIs to achieve financial goals.
- Team Development: Lead and inspire teams to consistently deliver top-tier cleaning services.
- Regulatory Adherence: Ensure all operations adhere to industry regulations and health and safety standards.
The successful candidate will have:
- Background: A strong background in the cleaning and FM industry, with expertise managing high-value portfolios.
- Leadership Ability: Demonstrated ability to lead and motivate teams to deliver exceptional service.
- Client Orientation: A track record of building long-term client relationships.
- Financial Management: Experience managing budgets, driving efficiencies, and meeting profit targets.
- Flexibility: The ability to adapt to the varied demands of public and private sector contracts.
Competitive Package: Base salary up to £75,000 + £7,000 car allowance.
Excellent Opportunity: Manage a diverse and high-profile client base across London.
Professional Growth: Join a company that values development and offers opportunities for progression.
Dynamic Work Environment: Work within a supportive team committed to innovation and excellence.