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Information Security Specialist

1 tydzień temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Job Description:

We are seeking a highly motivated and detail-oriented Information Security Specialist to join our team as a PCI Compliance Expert. As an English & Polish-speaking Contact Center Associate, you will provide world-class customer service while ensuring the highest standards of security and compliance.

This role involves responding to customer inquiries, resolving issues on a first-call basis, and engaging with customers to enhance their experience. You will interact with customers on a personal level, communicate clearly and effectively during all calls, and provide exceptional customer experiences at every touchpoint.

  • Excellent communication skills in English (minimum B2/C1) and minimum secondary education
  • Ability to work flexible shifts while displaying impeccable schedule adherence
  • Team player with a positive outlook and a passion for customer service
  • Strong attention to detail and ability to multi-task
Responsibilities:
  • Responding to customer service requirements
  • Aiming to resolve all queries on a first-call resolution basis
  • Engaging with customers to enhance their experience
  • Communicating clearly and effectively during all calls