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Customer Service Representative
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Customer Service Associate
2 tygodni temu
We are seeking a Customer Service Associate to join our team, responsible for ensuring customer satisfaction by efficiently managing warranty claims.
About the Role- The ideal candidate will be able to collaborate with various stakeholders, contributing to the continuous improvement of our warranty processes.
- This role also involves identifying process improvement opportunities and supporting their implementation.
Key Requirements
- A strong understanding of business principles and knowledge of KPI and customer success criteria.
- Fluency in both written and spoken English and French.
- Ability to work independently and drive change within the organization.
Why Join Us
- A position in a global organization with challenging and diverse tasks.
- Great opportunity to grow professionally and contribute to the company's success.