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IT Service Manager for HR Domain
2 tygodni temu
As a seasoned IT Service Manager, you will be responsible for the strategic development and delivery of IT solutions and services within the HR domain. Your primary focus will be on designing and optimizing a portfolio of IT applications and associated services to meet the needs of business stakeholders.
Main responsibilities include:
- Building and managing a portfolio of IT solutions and services.
- Accountability for end-to-end service delivery within the HR domain.
- Collaborating with project teams to ensure successful project set-up and delivery.
- Managing strategic development of application service portfolios considering IT guidelines and business orientation.
- Reviewing Service Level Agreements (SLAs) and corresponding service monitoring & controlling metrics.
- Closely working with other IT Teams & Domains, as well as Architecture & Innovations to implement new technologies.
- Responsibility for sizing, staffing, and managing product teams.
- Evaluating new demands and promoting application portfolio strategy towards business stakeholders.
The ideal candidate will possess:
- A minimum of 5 years of experience as an IT Service Manager or similar role in HR domain.
- Excellent leadership, business stakeholder, and team management skills.
- Strong analytical and conceptual thinking.
- Ability to work independently and collaboratively under pressure.
- Fluency in English (written and spoken).
