Lift and Escalator Team Coordinator
2 tygodni temu
As an Operational Assistant Manager at KONE, you will be responsible for providing operational support to our Heathrow team. The role requires excellent communication and interpersonal skills to ensure effective collaboration with Managers, supervisors, Field Technicians, KONE Customer Service Organization, and KONE Shared Services.
Key Responsibilities:- Provide general administrative support for the Heathrow Service Contract and Maintenance Supervisors:
- Prepare and distribute daily reports
- Update records and databases
- Process maintenance visit sheets and close service orders
- Oversee invoice management
- Order clothing items/tools for engineers
- Order stationery/office supplies
- Source parts to cost centre as per management request (non-stock or quote items)
- Identify stock placement in stores
- Coordinate call outs
- Initiate Service Orders
- Receive and store timesheets, vehicle checklists, and overtime authorisation documents (electronically stored & physical copies) & submit these to payroll weekly
- Track down missing engineer timesheets with shift managers
- Develop a monthly engineer timesheet log spreadsheet including engineer sicknesses, holidays, overtime etc.
Resolve any Payroll queries/amendments. Handle customer queries. Conduct ad hoc administrative tasks.
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