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3 dni temu
Becoming a Business Analyst at Billtrust means joining a team that's passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for driving business success by analyzing customer needs and developing solutions that meet those needs.
Your key responsibilities will include:
- Documenting functional requirements, technical specifications, and template documentation designs that align with customer business needs.
- Leveraging expertise in product knowledge and feature functionality to provide guidance on best practices and communicate effectively with stakeholders.
- Supporting the Application Support Team by fielding questions and concerns regarding requirements and assisting with test plan development.
- Collaborating with internal teams to resolve queries and concerns related to build implementation.
- Maintaining up-to-date knowledge of Billtrust products, capabilities, and new features to drive innovation and improvement.
- Analyzing the feasibility of presales and sales opportunities and recommending improvements to Standard Operating Procedures (SOP) and Desktop Procedures (DTP).
- We are a leader in B2B order-to-cash software and digital payments, serving over 2,600 global customers and processing more than $1 trillion in invoice dollars.
- We empower finance leaders to control costs and accelerate cash flow.
- We deliver business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.
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