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Finnish Language Customer Support Specialist

3 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

Job Details

This Customer Service Representative position offers a unique opportunity to join our team in Warsaw, Poland. As a key member of our inbound call center, you will be responsible for handling B2B and B2C client inquiries, providing technical support, and addressing contract and billing issues.

Responsibilities

  • B2B and B2C Inquiries: Handle client inquiries via phone, email, or chat
  • Technical Support: Provide assistance with technical issues and troubleshooting
  • Issue Resolution: Thoroughly address client inquiries and resolve issues efficiently

Requirements

  • Finnish Language Proficiency: C1 level or higher
  • English Language Proficiency: B2 level or higher
  • Experience: Min. 6 months of experience in customer service
  • Soft Skills: Efficient navigation of the internet and MS Office applications, personnel culture, and positive attitude