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Automation Software Support Specialist

1 tydzień temu


Katowice, Silesia, Polska TN Poland Pełny etat
Job Description

We are seeking a skilled Support Engineer to join our team in Katowice. The successful candidate will provide technical support for customers using Rockwell Automation software and hardware products.

The ideal candidate will have excellent communication skills, be able to troubleshoot complex issues, and possess a strong knowledge of Windows, networking, and SQL.

Key responsibilities include:

  • Providing phone and email technical support to customers.
  • Simulating and analyzing customer issues using available resources.
  • Researching, verifying, and resolving reported issues.
  • Documenting technical solutions and best practices.
  • Cooperating with technical teams and customer service.

We welcome applications from candidates with a degree in Engineering/Automation/IT or prior experience in a similar position.