Fraud Prevention Specialist

G2A.COM is the world's largest marketplace for digital entertainment, where over 30 million people from 180 countries have purchased more than 100 million digital items. Our platform offers a rich selection of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment.

We are a safe marketplace, where sellers guarantee instant delivery. Our team of 400 exceptional experts from 12 nationalities works in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have offices in Warsaw and Krakow. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.

We are seeking a skilled Fraud Prevention Specialist to join our team. As a Fraud Prevention Specialist, you will play a key role in ensuring business and operational security of the company, protecting it from fraud and deepening the trust of our business partners.

You will be responsible for evaluating threats, identifying new exploit methods, preparing strategies to minimize them, and implementing suitable prevention solutions. You will also create and perfect systems and processes of gathering and storing data, laying the foundations for analytical work.

Your tasks will include preparing detailed reports regarding detected exploits, as well as documenting their types, scale, and methods used to commit them. You will work closely with other teams to ensure the security and stability of our organization.

• Analyzing data to deepen the understanding of potential threats, problems, and consequences of decisions being made
• Identifying economical and financial trends in fraud which would create risks for the company, as well as preventing them effectively whenever possible
• Gathering data from diverse sources to prepare detailed evaluations
• Optimizing risk metrics
• Creating reports, summaries, presentations, and processes
• Cooperating with other people in the department to prepare effective analyses and presentations of data
• Preparing systems and processes of gathering and storing data for future analytic projects
• Monitoring internal and external data influencing the risk level of decisions being made
• Identifying supervision deficiencies, as well as presenting oral and written, technical and non-technical recommendations, depending on the needs
• Conducting A/B testing aimed towards optimizing risk metrics
• Verifying acquired data

• At least 2-5 years of experience as payment fraud analyst in e-commerce and fintech
• Ability to set priorities and deliver projects on time
• Good oral and written communication skills required to inform supervisors and stakeholders about results
• Ability to manage parallel projects and programs effectively in order to complete assigned tasks
• Ability to analyze, evaluate, and interpret transaction information
• Ability to face challenges and verify assumptions effectively
• Analytical skills
• Ability to look for simple, optimal solutions
• Ability to think creatively and present fresh ideas of making work more efficient
• Detective skills
• Ability to gain new knowledge and develop skills
• Fluency in oral and written English at least at the B2 level
• Proficiency in Microsoft Excel and SQL, including merging and analyzing large datasets, in order to identify behavior patterns and provide a direction for decision-making
• Knowledge of Tableau, PowerBI

• Knowledge of Python (basic familiarity is enough, assuming a willingness to learn)

• Hybrid and/or remote workplace model
• You will have a real impact on countering fraud to protect our company
• You receive all the necessary work resources, such as a laptop and/or a phone
• We can provide and deliver ergonomic and electronic equipment for your home office, such as footrests, stability balls, chair with back support, monitor, mousepad, laptop docking station, mouse, keyboard, headphones
• We provide an opportunity for realizing new ideas and appreciate them a lot
• We encourage the development of skills and competences with internal and external trainings
• We value DEI – Diversity, Equity & Inclusion
• We support grassroots initiatives and take part in charity events
• We offer valuable benefits, such as:
• the welcome pack,
• vouchers for the Motivizer platform (each month the employees receive a pool of 200 points they can spend on many products and services available in the system),
• private healthcare
• the MultiSport card,
• an opportunity to take part in internal and external trainings and industry events,
• many more
• You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services