Account Executive

At Booking.com, we are seeking a highly motivated and organized Account Executive to join our team in Krakow. As an Account Executive, you will be responsible for providing exceptional support to our accommodation partners, ensuring they have the best possible experience on our platform.

• Provide proactive communication with partners in your region to assist with the development of the business
• Build positive relationships with partners to ensure they offer the best availability and rate structure
• Discuss opportunities with partners to improve business using Booking.com's internal tool of priority setting
• First point of contact for key local accommodation partners, answering questions and queries, taking action as needed
• Participate in weekly team learning in your office
• Advise accommodation partners regarding their webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions
• Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable
• Provide support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website
• Verify that the website has accurate information on properties and pictures of newly registered accommodations
• Deliver training by phone to new and or existing properties on how to use Booking.com's extranet and rates & availability system
• Provide properties with information and advice mainly by phone, including follow-ups
• In consultation with the Account Managers, provide information support to Booking.com BV for new and existing accommodations
• Conduct daily/weekly rate and availability checks on various platforms
• Assist in the preparation of market visits, operational planning and projects
• Assisting in additional tasks and projects when needed

• Excellent face-to-face and telephone communication skills
• Proficient English and Ukrainian speaker and writer
• Affinity/experience within e-travel and/or hotel/travel industry is a plus
• Pro-active, sense of responsibility and can work independently
• Communicate effectively with partners over the phone to convince them to implement suggestions
• Quick and resourceful, flexible, accurate, strong analytical and an eye for detail
• Great teammate, motivated and enjoys to work in e-travel and hospitality
• Business focused
• Hotel School or University background preferred

Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are striven to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters.

Diversity, Equity and Inclusion at Booking.com:

Directly linked to our mission to make it easier for everyone to experience the world, Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.