Smart City Technology Field Service Representative

5 dni temu


Łódź, Łódź Voivodeship, Polska Marston Holdings Pełny etat

Marston Holdings is a leading supplier of intelligent traffic enforcement and management solutions, providing environmental sensors, networks, and data solutions to support decarbonisation efforts globally.

We are seeking a highly skilled Traffic Management Solutions Specialist to join our team. The successful candidate will need to hold a Full UK Driving License and have at least two years' experience in a field technical role, preferably with an enforcement/CCTV/ANPR system provider.

Key Responsibilities:
  1. Work collaboratively with the Head of Service Management, PMO Manager, Technical Manager, and the wider service delivery and service management team to ensure recurring technical issues are addressed.
  2. System commissioning – working with engineering partners to install at client sites, ensuring systems are delivered as specified.
  3. On-site installation and assembly of systems, overseeing the activities of engineering partners and sub-contractors where necessary.
  4. Software configuration - adjusting system settings to maximise efficiency and optimise solution effectiveness.
  5. System support – assisting the helpdesk team, carrying out system checks, and reacting to system generated alerts or client issues to troubleshoot problems and ensure maximum system uptime.
Requirements:
  1. At least two years' experience in a field technical role, preferably with an enforcement/CCTV/ANPR system provider.
  2. A solid understanding of Networking/IP.
  3. A good working knowledge of hardware components (PCs, cameras, wireless, etc.) and networking devices.
  4. Full UK Driving License.
What We Offer:
  • 25 days holiday + bank holidays.
  • Contract: Full Time, Permanent.
  • 37.5 hours per week.
  • Salary - £45,000 + use of company vehicle.
  • Enhanced Maternity and Paternity Package NB subject to eligibility criteria.
  • Healthcare Cash Plan.
  • Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising, and wellbeing.


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