Global Customer Service Representative

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska 3M Group Pełny etat

As a valued member of the 3M Group team, you will have the opportunity to make a real difference in the role of Global Customer Service Representative. In this position, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring the highest level of customer satisfaction.

The successful candidate will possess strong interpersonal and communication skills, with the ability to build rapport with customers and colleagues alike. You will also have a solid understanding of financial concepts and procedures, with experience working with international customers and managing complex financial transactions.

  • Respond to customer inquiries and resolve complaints in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Develop and maintain relationships with international customers, providing tailored support and solutions to meet their unique needs.
  • Collaborate with internal stakeholders, including finance, sales, and logistics, to ensure seamless issue resolution and meet business objectives.
  • Stay up-to-date on industry trends and best practices, applying new knowledge and techniques to improve process efficiency and effectiveness.


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