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Pre-Sales Operations Associate
2 tygodni temu
About Our Team
We're a dynamic team of professionals dedicated to delivering exceptional results and exceeding customer expectations. As a Commercial Opportunity Management Associate, you will play a critical role in shaping the future of our company and contributing to our mission to accelerate business growth through innovative solutions.Your primary responsibility will be to manage all pre-sales activities, ensuring timely and accurate delivery of services and products. You will work closely with internal teams and external partners to develop and implement effective strategies that drive customer engagement and satisfaction.
To succeed in this role, you must possess excellent organizational and communication skills, as well as the ability to work under pressure and meet deadlines. A Bachelor's degree and relevant experience in the digital infrastructure industry are preferred.
Responsibilities- Manage all pre-sales activities, including coordinating efforts with internal teams and external partners.
- Collaborate with cross-functional teams to ensure seamless delivery of services and products.
- Maintain accurate records of all customer interactions and transactions.
- Develop and implement effective strategies to improve customer engagement and satisfaction.
- Provide training and support to internal teams to enhance their skills and knowledge.
- Monitor and evaluate performance metrics to identify areas for improvement.