Junior Education Specialist

6 dni temu

Kraków, Lesser Poland Zurich Australian Insurance Ltd. Pełny etat

Junior Education Specialist

This role offers a unique opportunity to contribute to the development of our global education programs and support the growth of our employees.

About Zurich Australian Insurance Ltd:

We are a leading multi-line insurer serving people and businesses in over 200 countries and territories. Our purpose is to 'create a brighter future together' by providing insurance protection and prevention services that promote wellbeing and enhance climate resilience.

We have about 60,000 employees worldwide and are headquartered in Zurich, Switzerland. In 2016, we established a Shared Service Centre in Kraków, Poland, which supports our global strategy.

Job Description:

  • Develop and maintain accurate records of courses, participants, and feedback.
  • Prepare course materials, such as descriptions, outlines, and documentation.
  • Facilitate communication with participants, instructors, and stakeholders.
  • Organize internal speakers and external coaches for webinars and other training events.
  • Conduct sessions, manage recordings, and troubleshoot technical issues.
  • Distribute necessary files and materials to participants and instructors.
  • Evaluate feedback and update records with attendance and feedback scores.
  • Manage and store related files on document-sharing platforms.

Requirements:

  • Extensive experience with Microsoft Teams, including managing breakout rooms and troubleshooting technical issues.
  • Strong organizational skills to manage end-to-end webinar processes.
  • Ability to coordinate multiple stakeholders, including internal speakers, external coaches, and participants.
  • Excellent written and verbal communication skills for drafting emails, setting up speaker calls, and moderating sessions.
  • Fluent written and spoken English (C1 level).
  • Strong focus on participant satisfaction and ability to handle troubleshooting and support efficiently.

We Offer:

  • A competitive salary, language allowance, and an employee benefits package that includes medical insurance, life insurance, and a sport card.
  • An annual bonus depending on company results and individual performance.
  • A wide range of learning programs and personal development opportunities.
  • Referral awards.
  • Onsite fitness trainings.
  • Fresh fruits at the office.

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