Gaming Support Expert

2 dni temu


Warszawa, Mazovia, Polska CD PROJEKT RED Pełny etat

**Job Overview**

We are seeking a talented Gaming Support Expert to join our team at CD PROJEKT RED. As a key member of our Technical Support team, you will play a crucial role in ensuring the best possible experience for our players.

**Salary:** $45,000 - $60,000 per annum (dependent on location and experience)

**Job Description**

As a Gaming Support Expert, your primary responsibility will be to provide top-notch technical support to our players. You will work closely with other teams, including production, QA, design, programming, PR, legal, and marketing, to ensure that our games meet the highest standards.

Your daily responsibilities will include communicating with players and offering technical advice, identifying issues, prioritizing, reporting, and following up on them using internal and external tools. You will also collaborate with other teams to improve our games and uphold CD PROJEKT RED's values.

**Required Skills and Qualifications**

  • Excellent communication skills in English, including writing, wording, layout, and formality level adjustment.
  • Strong teamwork skills and analytical thinking.
  • Tech-savviness and a passion for gaming.

**Benefits**

  • Flexible working hours: start your workday anytime between 8:00 and 10:00 AM.
  • A welcome pack filled with goodies to help you feel right at home once you join the team.
  • Access to trainings, lectures, and courses to enhance your skills and knowledge.
  • A dog-friendly office where you can bring your furry friend along.
  • Social events and gatherings to unwind and have fun with your colleagues.

**Others**

We offer a truly international working environment where you can meet and work with diverse people from around the world. Our office is located in Warsaw, and we provide sustainable campus features, such as solar panels, green energy, and an eco-ethos.


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