Global People Operations Professional
6 dni temu
Role Overview
The HR Digitalization Specialist will be responsible for promoting efficient and effective service delivery of digital document management.
This includes solving complex inquiries that require specific system and HR processes knowledge.
The successful candidate will provide timely, accurate, and value-adding answers to local or global queries from employees and business managers across digital documents management.
Responsibilities
- Promote efficient and effective service delivery of digital document management by solving complex inquiries that require specific system and HR processes knowledge.
- Provide timely, accurate, and value-adding answers to complex HR-related local or global queries from employees and business managers across digital documents management.
- Ensure contact with the system provider and system (key) users to develop and maintain a detailed knowledge of the designated solutions and policies.
- Support system configuration and system maintenance.
- Deliver specific training to HR and business unit / HR SSC Colleagues.
- Co-create system manuals, instructions, and guidelines for different users.
- Share information with relevant Colleagues (e.g., Front Office, Teamlead).
- Interpret policy and solve problems.
- Work closely with HR Services Team, system provider, local HR, and business teams.
- Be proactively involved in cross-departmental teams and projects.
- Support HR projects within the SSC, for example, identifying past trends in the SSC to recommend improvements.
- Support continuous improvement.
Requirements
- 2-4 years of HR experience required, preferably in e-file and automated HR document creation.
- Experience in HR Digitalization projects or Digital HR Services required.
- Fluency in English required.
- Fluency in other major languages, e.g., German, Spanish, French, Portuguese, Malay, Japanese preferred.
- Detailed and extensive knowledge of Document management and document creation systems preferred.
- Experience with HR Cloud Systems, preferably SAP SuccessFactors, HR Policies, and HR Processes preferred.
- Quality-oriented.
- Process and project management skills.
- Analytical skills and problem-solving capability.
- Organizational skills.
- Ability to work under pressure and tough deadlines.
What You Will Gain
- Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers, and partners.
- Work with us to improve people's lives in the long term.
- We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.
- International environment and active participation in challenging projects.
- Open communication at all levels of the hierarchy.
- Personal and professional development.
- Stable work in a friendly team.
- Possibility to work in the combined stationary and home-office modes.
- Training and integration events.
- Multisport card.
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