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Delivery and Support Specialist

2 tygodni temu

Łódź, Łódź Voivodeship, Polska Philips Pełny etat

Delivering Results

This role requires a highly skilled Delivery and Support Specialist who can manage service contracts and warranties within the BeNeLux market. The successful candidate will ensure the quality and functionality of Philips equipment to meet customer needs, manage service requests, and maintain high customer satisfaction levels.

Key Accountabilities

  • Create, renew, and terminate service contracts and extended warranties
  • Modify existing contracts for appropriate service execution, pricing, and billing information
  • Verify customers' entitlements on ad-hoc requests and issue invoices and credit/debit notes
  • Connect the correct installed products
  • Receive, monitor, and ensure timely closure of all types of service requests

Working Together

  • We believe that we are better together than apart
  • We work in-person at least 3 days per week