IT Senior Configuration Management Consultant
2 dni temu
At TN Poland, we're looking for an experienced IT Senior Configuration Management Consultant to join our team. As a Product Owner and Business Process Consultant for configuration management/CMDB, you will act as the central point of contact for configuration management-related demands from system/service owners.
Key Responsibilities:- Define and implement ITOM Configuration Management / CMDB
- Work with system/service owners to understand their CMDB related demands and transfer them into a working product
- Guide an agile development team as a product owner
You will be responsible for ensuring that our ServiceNow CMDB acts as the base structure for all CSM, ITSM & ITOM processes. This includes contributing to implementation and operations of SAP's Service Management applications and landscape.
In this role, you will closely collaborate with business owners, product managers, architects, and other experts in an agile environment. You will drive continuous improvement of our CMDB capabilities and coordinate the agile configuration management development team to implement changes and integration and correlation issues.
About You:
- Academic degree (Bachelor or Master) in Information Technology, Software engineering, business informatics or related fields
- 3+ years of professional working experience in configuration management / CMDB implementation mainly with ServiceNow
- Experience in coordinating and driving a product vision as a Product Owner
- Good knowledge of IT with particular focus on enterprise applications and configuration management
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