Digital Transformation Expert

4 dni temu


Wrocław, Województwo dolnośląskie, Polska Atos SE Pełny etat

Eviden, a global leader in digital transformation, seeks an Application Manager to support multiple tenants in a banking application (Payments 2.0).

The successful candidate will possess strong computer science skills, experience in SQL, and proficiency in German (C1). Key responsibilities include service request handling, production monitoring, and ITIL process management.

Responsibilities:

  • Service request coordination;
  • Production monitoring and incident management;
  • Client and supplier alignment;
  • Problem and change management;
  • Technical incident analysis;
  • Monitoring implementation;
  • Knowledge maintenance;
  • Impact assessment and resolution time estimation;
  • Counter measure establishment;
  • Improvement plan initiation;
  • New product introduction contribution;
  • Service request coordination.

Requirements:

  • Degree in computer science;
  • Professional experience;
  • International communication skills;
  • Support for complex issues;
  • SQL experience;
  • Scripting experience;
  • German fluency (C1);
  • Professional approach;
  • Team spirit;
  • Initiative, accuracy, efficiency, and attention to detail;
  • Stressful situation coping;
  • Flexibility and adaptability;
  • Learning aptitude and motivation;
  • Problem-solving capabilities;
  • ITIL certification preferred.

Benefits:

  • Wellbeing programs;
  • Private medical and dental care;
  • Certification and training opportunities;
  • Conferences and communities;
  • Gift packages;
  • Seniority appreciation;
  • Remote working option;
  • Charitable initiatives.

Next Steps:

  • Initial conversation with HR;
  • Manager/IT expert/project representative interview;
  • Post-interview feedback;
  • Flexible work arrangement - remote, hybrid, or office.


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