Salesforce Platform Expert

6 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

**TN Poland: A Leading Force in Salesforce Excellence**

We are seeking a skilled Salesforce Platform Expert to join our team. As a key member of our organization, you will play a vital role in the maintenance, design, configuration, and optimization of our Salesforce platform.

Your primary responsibility will be to provide day-to-day support and identify areas for improvement. You will collaborate closely with end-users, business stakeholders, and technical teams to ensure that our platform meets business requirements, resolves technical issues, and drives platform adoption through training and documentation.

  • Configure, maintain, and troubleshoot Salesforce applications
  • Provide Level 2-3 production support, ensuring timely resolution of technical issues and regular status updates
  • Collaborate with internal and external development teams to deliver platform improvements and enhancements
  • Conduct impact assessments for requested changes, prioritize tasks, and provide recommendations
  • Oversee testing and ensure readiness for deployment of new developments into production
  • Develop an understanding of business workflows to identify and implement technology improvements
  • Create and maintain system documentation and end-user training materials
  • Support end-user adoption of new functionalities through training sessions and direct assistance
  • Monitor project and issue statuses, providing regular updates to leadership
  • Ensure alignment with quality management policies and procedures


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