Customer Engineering Manager

1 tydzień temu


Katowice, Silesia, Polska TN Poland Pełny etat

The role we are looking to fill is a key leadership position focused on driving operative performance, developing the CSE team, and ensuring alignment with business objectives.

About the Role:

We are seeking an experienced and visionary Head of Customer Solutions Engineering (CSE) to lead and direct CSE operations across 16 countries in the Eastern Europe & Mediterranean (EEM) region.

This pivotal position contributes directly to achieving engineering excellence and exceeding business targets.

Responsibilities:
  1. Direct the CSE Scope: Direct the CSE scope of work across the EEM region.
  2. Market and Technology Trends: Identify market and technology trends, driving necessary changes in solutions and operational methods.
  3. Develop Roadmaps: Develop and implement roadmaps for CSE development, ensuring alignment with business targets and engineering excellence.
  4. Represent CSE: Represent CSE in high-priority customer meetings, influencing specifications and gaining insights into customer needs.
  5. Safety: Guarantee that all customer solutions prioritize safety.

Requirements:

  • Proven ability to align engineering activities with business objectives.
  • Strong understanding of business needs and a collaborative approach to working with stakeholders across diverse functions.
  • Experience working in a matrix organization, with the ability to navigate complexity and drive results.
  • Excellent communication skills and fluency in English.


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