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The role we are looking to fill is a key leadership position focused on driving operative performance, developing the CSE team, and ensuring alignment with business objectives.
About the Role:We are seeking an experienced and visionary Head of Customer Solutions Engineering (CSE) to lead and direct CSE operations across 16 countries in the Eastern Europe & Mediterranean (EEM) region.
This pivotal position contributes directly to achieving engineering excellence and exceeding business targets.
Responsibilities:- Direct the CSE Scope: Direct the CSE scope of work across the EEM region.
- Market and Technology Trends: Identify market and technology trends, driving necessary changes in solutions and operational methods.
- Develop Roadmaps: Develop and implement roadmaps for CSE development, ensuring alignment with business targets and engineering excellence.
- Represent CSE: Represent CSE in high-priority customer meetings, influencing specifications and gaining insights into customer needs.
- Safety: Guarantee that all customer solutions prioritize safety.
Requirements:
- Proven ability to align engineering activities with business objectives.
- Strong understanding of business needs and a collaborative approach to working with stakeholders across diverse functions.
- Experience working in a matrix organization, with the ability to navigate complexity and drive results.
- Excellent communication skills and fluency in English.
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