Reliable System Engineer

7 dni temu

Kraków, Lesser Poland TN Poland Pełny etat

About Us

TN Poland is a dynamic and innovative company that invests heavily in Agile culture and DevOps processes.

We adopt CI/CD pipelines and cloud technologies to deliver exceptional results. Our long-term strategy includes establishing a new development team in Krakow to develop and support our platform in Europe.

This exciting opportunity allows you to join a team in its early stages and make a significant contribution.

Your Role and Responsibilities

  • Ensure the resilience, availability, and monitoring system health and performance of application support operations.
  • Ccoordinate the resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes.
  • Investigate, triage, and resolve production incidents with a focus on technical signals and root cause analysis.
  • Document post-incident recovery steps, contributing to process improvements, identifying deviations, and creating a Knowledge Base.
  • Participate actively in the service management community, engaging in Incident Management, Problem Management, and Service Delivery.
  • Define and deliver tactical and strategic service improvements across the technical and process landscape.
  • Apply SRE principles to continuously improve platform reliability, capacity, and performance, reducing toil and enhancing observability.
  • Develop observability tools and techniques for monitoring, alerting, incident detection, response, capacity management, and release safety.

Requirements

  • 3+ years of experience in developing and supporting distributed systems written in Java.
  • Experience with Disaster Recovery methods and processes.
  • A methodical approach to troubleshooting and problem-solving skills.
  • Experience in application lifecycle management tooling: JIRA/Confluence, Ansible, Vulnerability Remediation, CI/CD automation.
  • Experience implementing and managing Logging, Monitoring, and Alerting frameworks for hybrid cloud using tools such as Geneos, Grafana, InfluxDB, Splunk, Loki, or similar tools.
  • Understanding of RDBMS Database, Cloud Technology, Unix/Linux, Job scheduling e.g., Control-m or autosys.
  • Ability to lead technical conversations with various technical support groups.
  • Excellent communication skills and experience working in Agile methodology.

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