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European Breakdown Case Manager with German and Polish Language Skills

2 tygodni temu

Gdańsk, Pomerania, Polska Cross Border Talents Pełny etat

We're seeking an experienced European Breakdown Case Manager to join our team in Ghent, Belgium. As a multilingual professional, you'll be responsible for resolving breakdown issues and providing exceptional customer support.

Responsibilities:
  1. Provide critical support to customers experiencing breakdowns.
  2. Navigate designated systems to gather essential information.
  3. Communicate effectively with customers, drivers, and dealers to resolve issues.
  4. Prioritize tasks and manage multiple breakdown cases simultaneously.
Qualifications:
  • Exceptional communication skills and a customer-focused approach.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and deadlines.
  • Highly proficient in English with knowledge of Polish and German languages.