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Junior Collections Professional with Fluent German
2 tygodni temu
We are seeking a highly motivated and organized Collections Specialist to join our team in Katowice. As a key member of our collections team, you will be responsible for collecting outstanding balances from clients and ensuring timely payment processing.
About the Team:
TN Poland is a leading global independent testing service provider with 150 years of experience and 21,000 employees worldwide. Our team is dedicated to providing exceptional customer service and ensuring the quality and safety of people, technology, and the environment across various fields.
Key Responsibilities:
- Account Management: Manage and monitor assigned accounts, identifying opportunities for timely collection.
- Communication: Communicate effectively with internal and external customers to resolve collection issues.
- Reporting: Provide regular reports on collection progress and KPI measurements.
- Process Improvement: Participate in continuous improvement processes to optimize collections efficiency.
Requirements:
- German Fluency: Excellent command of German (at least B2/C1) for daily contact with German-speaking customers.
- Technical Skills: Good knowledge of MS Office and SAP.
- Soft Skills: Strong communication, problem-solving, and analytical skills.
What You'll Get:
- Competitive Salary: Competitive salary and annual bonus.
- Flexible Work Arrangements: Flexible working hours and hybrid work model.
- Employee Benefits: Comprehensive employee benefits package, including private medical care and other perks.
