OTC/AR Accountant with Strong German Proficiency

1 tydzień temu


Warszawa, Mazovia, Polska Damco Spain SL Pełny etat

About the Position:

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We're looking for a highly skilled OTC/Accounts Receivable Analyst with German Language Skills to join our team in Poland.

The ideal candidate will have a proven track record of success in managing customer AR issues, analysing trends, and identifying root causes.

This is an exciting opportunity to join a global leader in shipping and logistics and contribute to our growth and success.

About the Role:

As an OTC/Accounts Receivable Analyst with German Language Skills, you will be responsible for handling incoming and outgoing phone calls, managing customer interactions, and creating visibility models to analyse trends and root causes.

Your role will involve improving daily processes, providing MIS reporting, and ensuring periodic reconciliation of customer accounts.

Responsibilities:

  • Handle incoming and outgoing phone calls
  • Manage customer interactions
  • Create visibility models to analyse trends and root causes
  • Improve daily processes and provide MIS reporting
  • Ensure periodic reconciliation of customer accounts
  • Conducting customer visits when necessary
  • Ensuring all relevant information from customer interactions is captured and shared with internal stakeholders

Requirements:

  • Proficiency in German: Strong communication skills for handling business correspondence and customer interactions
  • Accounts Receivable Expertise: In-depth knowledge of AR processes, including managing escalations, performing reconciliations, and handling overdue accounts
  • Analytical Skills: Ability to create visibility models, analyse trends, and identify root causes to improve processes and provide accurate MIS reporting
  • Problem-Solving Abilities: Experience in complex problem-solving, implementing solutions for chronic issues, and collaborating with global colleagues
  • Customer Service Orientation: Strong focus on delivering excellent customer outcomes, managing interactions effectively, and ensuring customer satisfaction

What We Offer:

Join our Maersk Global Service Centre (GSC) in Poland and be part of a company that values your contributions, recognizes your achievements, and offers long-term stability.

We offer a competitive salary, a permanent contract of employment, comprehensive private medical care, a Multisport card, fruits, and a brand-new city centre location in Warsaw.

At Maersk, you'll have access to international career opportunities, professional development programs, and leadership training to help you grow.

We foster a diverse and inclusive workplace where employees feel valued and supported.


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