Chief Crisis Resolution Director

About ERGO Technology & Services S.A.

ERGO Technology & Services S.A. (ET&S S.A.) is a pioneering entity established in 2021, resulting from the strategic integration of ERGO Digital IT and Atena. This fusion has enabled us to leverage the strengths and best practices of both companies.

We are part of ERGO Technology & Services Management AG, the technology arm of ERGO Group AG, supporting millions of customers worldwide with cutting-edge IT solutions to everyday challenges.

The Role: Emergency Framework Manager

This critical position entails implementing an effective emergency management framework at the entity level, ensuring timely and efficient response to emergencies.

Key Responsibilities:

• Coordinate and oversee emergency management across locations
• Develop and deliver training and awareness programs for the Emergency Management Team (EMT) and relevant functions
• Cultivate clear roles and responsibilities, accurately documenting key positions
• Create and update pertinent emergency management documents
• Establish operational protocols to address emergencies effectively
• Collaborate in designing robust emergency communication plans, systems, and tools

Requirements:

• Proficiency in English (B2 or higher)
• University degree required
• Demonstrated expertise in project management and crisis resolution
• Outstanding organizational and communication skills
• Able to work collaboratively across departments
• Familiarity with relevant regulations and compliance standards

Compensation and Benefits

Predicted Annual Salary: €60,000 - €80,000, commensurate with experience

Benefits and Perks:

Wellness Program: Access to comprehensive medical coverage, sports cards, and various fitness options to promote overall well-being.

Flexible Work Arrangements: Emphasis on work-life balance through flexible hours, confidential employee assistance programs, and remote working opportunities.

Professional Growth: Engage in workshops, language courses, digital learning platforms, and networking events to enhance knowledge sharing and career development.

Social Responsibility: Participate in corporate social responsibility initiatives, fostering a positive impact on the community.

Team Building: Enjoy company-wide events such as bike races, soccer matches, film nights, and team-building activities to cultivate a dynamic work environment.

Diversity and Inclusion: Value diversity, inclusivity, and equal opportunities for all employees.

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