DevOps Engineer
2 miesięcy temu
We are a people-centric company that values friendly atmosphere, flat company structure, and making sure work is fun. Our team is passionate about technical support and is committed to providing excellent service to our customers.
Job DescriptionWe are seeking a highly skilled DevOps Engineer to join our team. As a DevOps Engineer, you will be responsible for working cross-functionally with customers and partners to address complex customer questions and drive incidents to resolution.
You will troubleshoot, isolate, and resolve container orchestration/management issues, specifically Docker and Kubernetes. Additionally, you will analyze and categorize customer interactions trends to provide accurate and meaningful feedback to Engineering and SRE organizations.
Key Responsibilities:
- Work with customers and partners to resolve complex technical issues
- Troubleshoot and resolve container orchestration/management issues
- Analyze customer interactions trends and provide feedback to Engineering and SRE organizations
- Build knowledge base articles and participate in post-mortem reviews
Requirements:
- Several years of experience in supporting highly scalable applications and web services
- Hands-on experience with open-source technologies such as Kubernetes, Docker, Spark, Kafka, etc.
- Strong familiarity with modern server technologies and architectures
- Strong attention to detail and excellent analytical capabilities
- Passionate about technical support and strong communication skills
What We Offer:
- Opportunity to work with a highly skilled team
- Continuous feedback and opportunities for growth and development
- Flexible work arrangements, including remote work options
- A fun and supportive work environment
Join us and be part of a team that is passionate about technical support and committed to excellence.
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