Aktualne oferty pracy związane z Digital Operations Manager - Warszawa, Mazovia - Falck Digital Technology Poland Sp. z o.o.
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Digital Operations Manager
2 tygodni temu
About the Role: As a Digital Operations Manager at Falck Digital Technology Poland Sp. z o.o., you will play a key part in ensuring the smooth delivery of our IT services, focusing on operational excellence and continuous improvement.
Responsibilities:
- Lead the ongoing operation and improvement of products related to End User Computing, Modern Workplace, and Device Management services for all employees in Falck
- Ensure high-quality service delivery across various products supported by external vendors
- Develop and implement performance indicators to measure the success of improvement plans, changes, and initiatives
- Collaborate with internal teams, including Product Owners, ITIL, and Supplier management teams
Requirements:
- At least 4 years of experience in IT service management in large-scale international environments (SDM or similar delivery role)
- Excellent communication skills and fluent English
- Certified in IT Service Management (at least ITIL Foundation)
- Strong experience working with outsourcing of IT products/services and technical aspect of running IT operations
