Senior People Specialist

2 dni temu

Warsaw, Polska myGwork Pełny etat
About the Role

We are seeking a highly skilled and experienced HR professional to join our People and Culture Operations team as an Onsite Specialist. This role will be based in Warsaw, Poland, and will be responsible for providing direct support to employees and internal stakeholders, as well as ensuring the integrity and accuracy of all employee records and data in our HR systems.

Key Responsibilities
  • Support People and Culture Partners in day-to-day projects and provide support as required, including answering tier one/two employee questions with a focus on customer service and maintaining a positive attitude.
  • Act as the first point of contact for general People and Culture queries from employees, line managers, People and Culture Business Partners, and external vendors.
  • Support employees, line managers, and external vendors with diverse queries and service requests across various communication channels, including case management, face-to-face, and Zoom.
  • Assist and counsel employees regarding company policies and programs, ensuring appropriate documentation is obtained based on local labor laws.
  • Onboard new hires, conduct new hire orientation, liaise with facilities and IT on new hire technology needs, and coordinate new hire needs.
  • Prepare required documents for separations, coordinating the collection of employee assets.
  • Create and maintain any documentation related to employment changes, ensuring all letters and documentation are correct and sent out in a timely manner in accordance with local labor laws.
  • Perform data processing for all transactions in People and Culture systems.
  • Support and guide employees on how to complete self-service transactions as required through demonstration and guidance.
  • Responsible for managing and maintaining employee files, paper, and electronic. Serve as the on-site point of contact for all document management activities, in congruence with the company document management strategy and retention policy.
  • Assist with the payroll process to ensure that information provided to payroll is accurate and all requests are approved.
  • Manage the new hire probation process, supporting the line manager and providing information to the employee as required.
  • Provide reference requests for leavers, employment confirmation, and visa applications.
  • Achieve performance measures and adhere to established SLA requirements.
  • Ensure overall compliance with local employment law.
  • Work collaboratively as a global team with other areas of the People and Culture team or other teams (such as Global Technology and Operations) to resolve escalated or misdirected employee questions.
  • Statutory reporting.
  • Participate in People and Culture projects and initiatives to improve processes and drive efficiencies system.
Requirements
  • 2+ years of professional HR experience in a global organization (experience in HR administration will be a strong asset).
  • Good understanding of labor law/social security in the country.
  • Passionate about delivering exceptional employee experience and working in a global team environment.
  • Strong organizational and time management skills, with attention to detail.
  • Experience working with MS Office is highly desirable but not essential.
  • Ability to prioritize workload, be self-driven, and work autonomously.
  • Experience or understanding of HR systems (Workday desirable).
  • Knowledge of case management systems (ServiceNow preferable but not essential).
  • Experience of working in an HR Operations/Shared Services environment.
  • Ability to solve problems and carry out responsibilities with little or no supervision.
  • Ability to prioritize and address competing demands; with multi-tasking capacity critical.
  • High degree of respect for the confidentiality and sensitivity of HR and payroll data.
  • Must possess the ability to work effectively within a fast-paced environment.
  • Fluency in local language and English both written and spoken.
  • Must have the legal right to work in Poland.
What's in it for you
  • Contract of employment.
  • Hybrid work model, flexible working hours.
  • Free access to Max.
  • Benefit package: private medical healthcare, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program.
  • Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives.
  • Training and development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema room.
  • CSR activities: volunteering, eco, and social initiatives.
  • Casual dress code.
  • Parking space available for booking.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're a qualified candidate with a disability and require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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