Dynamics 365 Finance and Operations Support Specialist

3 dni temu


Poznań, Greater Poland Tbwa ChiatDay Inc Pełny etat

Job Description:

We are seeking an experienced Dynamics 365 Finance and Operations functional analyst to provide ongoing support and optimization of the system.

This role involves training, reporting, and providing technical support for end-users to ensure the smooth running of financial and operational processes within the system.

Main Responsibilities:

  • Provide day-to-day support to users by resolving functional and technical issues related to Dynamics 365 F&O
  • Handle incident and service requests, ensuring adherence to service level agreements via a Jira ticketing system or similar
  • Build, validate, and customize Jet reports
  • Provide training and guidance to end-users on system functionality and best practices
  • Develop and maintain user documentation, knowledge base articles, and system procedures
  • Assist in configuring and maintaining various modules within Dynamics 365 Finance & Operations, including Finance, Supply Chain, Manufacturing, and Human Resources
  • Perform regular system checks, updates, and optimizations to ensure peak performance
  • Support system upgrades, patches, and new releases of Dynamics 365 F&O, ensuring minimal business disruption and smooth transitions
  • Ensure the application of necessary security protocols, compliance standards, and financial regulations within the system

About Us:

We are VML Enterprise Solutions, a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world.

We design, build, manage, and run complex technology platforms and help our clients benefit from our work and creativity.



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