Support and Maintenance Engineer

5 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are looking for a Support and Maintenance Engineer to join our team in Warsaw. As a Support and Maintenance Engineer, you will be responsible for resolving technical issues related to our applications and providing exceptional support to internal users.

Key Responsibilities:
  • You will prioritize and diagnose incidents based on agreed procedures
  • You will investigate causes of incidents and seek resolution
  • You will escalate unresolved incidents
  • You will document and close resolved incidents according to agreed procedures

About the Role:

  • This is a full-time position requiring 2+ years of experience in Second Line IT Support
  • You will have knowledge of ITIL principles and basic service management procedures
  • Basic SQL, XML, Web Service, and MS Excel skills are required
  • Good communication skills in written and oral English are essential

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a global team and develop your skills
  • A dynamic and supportive work environment


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