Support and Maintenance Engineer
5 dni temu
We are looking for a Support and Maintenance Engineer to join our team in Warsaw. As a Support and Maintenance Engineer, you will be responsible for resolving technical issues related to our applications and providing exceptional support to internal users.
Key Responsibilities:- You will prioritize and diagnose incidents based on agreed procedures
- You will investigate causes of incidents and seek resolution
- You will escalate unresolved incidents
- You will document and close resolved incidents according to agreed procedures
About the Role:
- This is a full-time position requiring 2+ years of experience in Second Line IT Support
- You will have knowledge of ITIL principles and basic service management procedures
- Basic SQL, XML, Web Service, and MS Excel skills are required
- Good communication skills in written and oral English are essential
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a global team and develop your skills
- A dynamic and supportive work environment
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