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About Schenker Technology Center Warsaw

We operate our global WorkSpace platform within DB Schenker, leveraging cloud services including Microsoft 365. Our technical scope encompasses the platform and its development, associated components, and execute build/run tasks.

Job Description: Virtual Workplace Engineer

The introduction of the new Virtual Workplace solution has led to a requirement for a skilled Virtual Workplace Engineer with documented experience working with Microsoft Azure Virtual Desktops and other virtualisation solutions in an enterprise environment. This role is part of a global team responsible for all global solutions related to desktop virtualisation implementations and operations.

Main Responsibilities:

  • Execution and rollout support, including different project activities during the initial setup project and later extension of the 'Virtual Workplace' solution.
  • Drive the development of overall virtualisation solutions and raise any improvement suggestions identified to ensure that our services are at the leading edge of technology.
  • Collaborate with other technical teams to support overall service delivery development within the company.
  • Manage project tasks in IT infrastructure projects and provide project deliverables.
  • Offer technical consultancy to application owners and support the implementation of new configurations from the Virtual Workplace perspective.
  • Maintain the Virtual Workplace in an Evergreen manner to ensure the environment remains up-to-date.
  • Oversee the technical operations of the Virtual Workplace implementation, including settings, software packaging, and distributions.
  • Ensure system operations, maintenance by compliance requirements, quality assurance, and standards development.
  • Act as SPOC and work with developers and end users of the infrastructure.
  • Coordinate second-level support and provide training and documentation to users and first-level support teams.
  • Coordinate ticket solving and routing in 'Service Now'.
  • Support end-users to ensure a stable and always-running service.
  • Communicate and coordinate with application owners about changes.
Requirements:

To be successful in this position, you will require:

  • Documented technical experience and deep knowledge of the Azure Virtual Desktop solution. Certifications such as Azure Virtual Desktop – Virtualization (CCP-V), or Microsoft Certified: Azure Administrator Associate are highly desirable. Knowledge of Microsoft Terminal Server and/or Citrix operations and understanding of Citrix farm environment migration to the cloud is a plus.
  • Technical experience managing virtual desktop environments in the cloud.
  • Experience in solutions rollouts, project work, and small team coordination.
  • Good understanding of host-pool configuration and deployment in AVD solutions.
  • Professional experience in software deployment and software deployment methods.
  • Very good PowerShell scripting skills.
  • Experience working with professional technical testing in staged environments.
  • Good knowledge of Azure Active Directory and Intune device management.
  • Experience working according to professional processes in ITSM and understanding of service operations management processes.
  • Experience managing relationships with internal customers.
  • Experience working in an international environment.
  • Fluent in the English language, both written and spoken.
  • Open to working in hybrid mode (office in Warsaw).