Program Management Leader

5 dni temu

Kraków, Lesser Poland Billtrust Pełny etat
About the Role

As a Program Management Leader at Billtrust, you will be responsible for leading project teams to deliver multiple simultaneous projects across various business and technology areas. Your primary goal is to effectively manage resources, schedules, and quality of deliverables throughout the full project life cycle.

Key Responsibilities
  • Discuss project requirements based on client statements of work (SOW) and understand data file specifications, data elements, and file transmission protocols.
  • Utilize communication and leadership skills to establish a common understanding of project timelines, milestones, and expectations on delivery across internal and external teams.
  • Manage billable hours and overall scope to ensure clients have a comprehensive grasp of project impact.
  • Collaborate with customer Project Managers to provide forecasts for go-live dates and hours estimates.
  • Fearlessly lead projects through all phases of the implementation process, communicating progress and issues with executive stakeholders as needed.
  • Develop and maintain a comprehensive project plan using project management software and execute all stages of the implementation.
  • Host weekly status meetings with clients and proactively track, plan, and report on implementation progress.
  • Assess project issues and identify solutions to meet productivity, quality, and customer goals.
  • Monitor change requests and prevent unapproved requirement modifications that result in scope creep.
  • Communicate as needed with third-party providers and effectively manage client expectations.
  • Manage revenue and profit responsibility for projects under direct management.
  • Provide consultative direction, employ good judgment, and work in partnership with clients to resolve any potential conflicts or concerns during project execution.

What We Offer
  • A Hybrid Work Environment: Enjoy the best of both worlds with our inviting office spaces and the freedom to work remotely.
  • A Culture that Lives its Values: Our values guide our decisions every day.
  • Flexible Working Hours: We support your lifestyle.
  • Opportunities for Growth: Fuel your professional journey with development programs tailored to your aspirations.
  • Recognition: Our employees are recognized for hard work and outcomes achieved.
  • Minimal Bureaucracy: An entrepreneurial environment allows you to get work done.
  • Unique Individuals: We value diverse perspectives and talents.
  • Benefits: A comprehensive array of country-specific perks designed to support your well-being.

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