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Junior Operations Specialist
1 tydzień temu
In this Junior Operations Specialist position at Ørsted, you will contribute to ensuring high customer satisfaction and stable operations by engaging in close dialogue with global stakeholders.
You will be part of a cross-functional global Service Delivery Management team consisting of service delivery managers and service transition managers. Together with your colleagues, you will support business units and regions with Service Delivery capabilities, ensuring the delivery of products and services according to agreements. Your key task will be to support us in driving the collaboration meetings with representatives from IT delivery teams and supporting the future roadmap and maturation of the ways of working within the team.
Your main responsibilities will be:
- Coordinating and facilitating collaboration meetings with delivery teams
- Maintaining and updating information on the SharePoint site
- Supporting the facilitation within the Service Delivery Management team for planning and execution of tasks in PI planning
- Gaining hands-on experience with ITIL principles of Service management
- Handling various administrative tasks
To excel in this role, you should have a solid understanding of IT service management principles and excellent communication skills. Proficiency in Microsoft Office, especially Office365 and SharePoint, is also required.
