Digital Operations Manager

6 dni temu


Wrocław, Województwo dolnośląskie, Polska Tbwa ChiatDay Inc Pełny etat

About the Role

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation. As a Senior Marketing Website Specialist, you'll be responsible for managing and optimizing our marketing websites to ensure flawless functionality, high performance, and an exceptional user experience.

Key Responsibilities:

  • Optimize Process and Operations: Continuously enhance and streamline web operations to improve efficiency, scalability, and accuracy.
  • Oversee daily website and ecommerce performance, proactively monitoring uptime, functionality, and user experience.
  • Manage Web Projects & Execution: Support web-related projects from strategy to execution, coordinating timelines, deliverables, and stakeholder communication.
  • Work closely with marketing, engineering, sales, and product teams to align website updates and initiatives with broader business and marketing goals.
  • Lead Website Governance & Compliance: Develop, implement, and maintain best practices, standard operating procedures, and governance frameworks for key website functionalities.
  • Identify, troubleshoot, and resolve website issues by working closely with developers, engineers, and cross-functional stakeholders.
  • Champion Agile Product Ownership & Workflow Efficiency: Facilitate and actively contribute to daily sprint standup meetings, fostering team alignment, accountability, and agility.

Requirements:

  • Bachelor's degree in Marketing, Web Development, Digital Communications, or a related field.
  • 5+ years of experience in website operations, digital project management, or a related role.
  • Strong project management skills, with experience in agile methodologies, sprint planning, and backlog management.
  • Hands-on experience with Content Management Systems (CMS) and Digital Asset Management (DAM) systems.
  • Knowledge of eCommerce platforms and conversion optimization strategies.
  • Proficiency in website performance monitoring, troubleshooting, and optimization.


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