Business Analyst
1 dzień temu
We are seeking a skilled Business Analyst to join our international team. As a Business Analyst, you will be responsible for operational product maintenance, including 2nd/3rd line support, cooperation with Service Desk, monitoring of infrastructure and logs, user documentation, internal reporting, ensuring availability of installation scripts, contact with vendors and suppliers, and optimization of license consumption.
Your Key Responsibilities:- Work as part of an international, agile team to ensure the satisfaction of internal users spread across the company's global locations;
- Operational product maintenance (2nd/3rd line support, cooperation with Service Desk, monitoring of infrastructure and logs, user documentation, internal reporting, ensuring availability of installation scripts, contact with vendors and suppliers, optimization of license consumption);
- Change management, based on requirements from users and new features provided by the vendors;
- Support the testing of new versions, new features, and bug fixes for owned products;
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