Reliability Expert for Global Banking Systems
3 tygodni temu
HSBC Service Delivery is seeking a skilled Site Reliability Engineer to join its team in Krakow. This is a fantastic opportunity to contribute to the development and support of a cutting-edge platform that enables Counterparty Credit Risk exposure calculation across thousands of HSBC clients globally.
The successful candidate will have 4+ years of experience in developing and supporting distributed systems written in Java, as well as experience with Disaster Recovery methods and processes. They will be responsible for managing application support operations, focusing on resiliency, availability, and monitoring system health and performance.
Key Responsibilities- Manage application support operations, focusing on resiliency, availability, and monitoring system health and performance.
- Coordinate resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes.
- Investigate, triage, and resolve production incidents with a focus on technical signals and root cause analysis.
- Document post-incident recovery steps, contributing to process improvements, identifying deviations, and creating a Knowledge Base.
- Actively participate in the service management community, engaging in Incident Management, Problem Management, and Service Delivery.
- Define and deliver tactical and strategic service improvements across the technical and process landscape.
- Apply SRE principles to continuously improve platform reliability, capacity, and performance, reducing toil and enhancing observability.
- Develop observability tools and techniques for monitoring, alerting, incident detection, response, capacity management, and release safety.
- Competitive salary in the range of 120,000 - 150,000 PLN per annum.
- Annual performance-based bonus of up to 20% of the annual salary.
- Additional bonuses for recognition awards.
- Multisport card.
- Private medical care.
- Life insurance.
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events.
- CSR initiatives.
- Nursery discounts.
- Financial support with trainings and education.
- Social fund.
- Flexible working hours.
- Free parking.
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only).
- Telephone screen (for external candidates only).
- Job interview with the hiring manager.
We are looking to hire as soon as possible, so don't wait and apply now.
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