User Experience Researcher

3 dni temu

Kraków, Lesser Poland EPAM Systems (Poland) sp. z o.o. Pełny etat
Job Description

We are seeking a highly experienced Senior/Lead UX Researcher to support the evolution of our global platform through collaborative work with numerous stakeholders and clients from different business units. As a UX Researcher, you will work with product stakeholders, design leads, and other product teams, driving research, shaping requirements and visions into new features/integrations, and acting as a catalyst between various global teams.

Responsibilities:
  • Utilize a broad range of research methods and conduct them effectively.
  • Work with large amounts of data and identify similarities.
  • Facilitate and supervise research activities happening locally in each business unit working on the capability.
  • Coach non-research team members if a specific Business Unit doesn't have a dedicated researcher, but they still do 'research'-like activities.
  • Design objectives, methodologies, guides, scripts, research schedules.
  • Collect insights on learned researches, accumulate and structure them for future re-use and signal potential opportunities.
  • Bring the team up to the understanding of researches done and outcomes.
  • See the helicopter view on the whole organization/ecosystem.
  • Drive change and back it up with solid Research results.
  • Work effectively with a multi-cultural team where there can be some level of silo.
  • Be proactive, spotting areas for improvements, proposing good ideas.
  • Manage stakeholders, negotiate and provide transparent reporting.
  • Support the feature/requirements through their life-cycle end-to-end on every stage.


Requirements-Expected:
  • 5+ years of relevant professional experience.
  • Proficiency with a range of research tools and methodologies.
  • High level of proficiency and comprehensive knowledge of industry-standard prototyping tools.
  • Familiarity with the Software Development Lifecycle, Software Engineering Process, and User-Centered Research/Design Thinking.
  • Ability to synthesize and communicate research findings, conceptual ideas & detailed design to all levels of the client organization.
  • Strong conceptual and systematic thinking; ability to provide efficient feedback to others and justify one's own decisions.
  • Upper-intermediate or higher level of English, both written and spoken (B2 or higher).

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