Technical Support Specialist
3 tygodni temu
About the Role:
We are seeking a highly skilled IT Specialist to provide direct technical support to our team.
Key Responsibilities:
- Provide first-line technical support for hardware and software issues.
- Deploy and maintain local IT infrastructure, including PCs, printers, and networks.
- Support user onboarding and offboarding activities.
- Ensure the day-to-day operation of IT infrastructure components meets service level agreements.
- Participate in corporate IT projects impacting our site.
- Respond to end-user requests within agreed service level objectives.
- Stay up-to-date with industry trends and best practices in technical areas.
About You:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proficient in English (B2) and fluent in Polish.
- At least 3 years of experience in a similar IT support role in an international environment.
- Knowledge of hardware and software configuration for servers, networks, and Windows-based computers.
- Experience with Microsoft 365 and/or Google Workspace tools.
- Previous experience with endpoint management software and ticketing systems is an advantage.
We Offer:
- Employment on a regular basis in a great company.
- Annual bonus based on performance.
- Lunch card for groceries and restaurants.
- Private medical care and sports card co-financed by BC.
- Retirement savings plan and cafeteria program.
- Group life insurance and hybrid working model.
- Quarterly consultations with a lawyer and plenty of perks.
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