Technical Support Specialist

3 tygodni temu


Łódź, Łódź Voivodeship, Polska Barry Callebaut Pełny etat

About the Role:

We are seeking a highly skilled IT Specialist to provide direct technical support to our team.

Key Responsibilities:

  1. Provide first-line technical support for hardware and software issues.
  2. Deploy and maintain local IT infrastructure, including PCs, printers, and networks.
  3. Support user onboarding and offboarding activities.
  4. Ensure the day-to-day operation of IT infrastructure components meets service level agreements.
  5. Participate in corporate IT projects impacting our site.
  6. Respond to end-user requests within agreed service level objectives.
  7. Stay up-to-date with industry trends and best practices in technical areas.

About You:

  1. Bachelor's degree in Information Technology, Computer Science, or a related field.
  2. Proficient in English (B2) and fluent in Polish.
  3. At least 3 years of experience in a similar IT support role in an international environment.
  4. Knowledge of hardware and software configuration for servers, networks, and Windows-based computers.
  5. Experience with Microsoft 365 and/or Google Workspace tools.
  6. Previous experience with endpoint management software and ticketing systems is an advantage.

We Offer:

  1. Employment on a regular basis in a great company.
  2. Annual bonus based on performance.
  3. Lunch card for groceries and restaurants.
  4. Private medical care and sports card co-financed by BC.
  5. Retirement savings plan and cafeteria program.
  6. Group life insurance and hybrid working model.
  7. Quarterly consultations with a lawyer and plenty of perks.


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