Senior IT Operations Analyst
3 tygodni temu
Job Summary
FIS is seeking a highly skilled Senior IT Operations Analyst to join our team. As a key member of our operations team, you will be responsible for providing technical support activities for our production processing environment.
Key Responsibilities
- Installs, maintains, and supports applications and major IT system components, subsystems.
- Customizes specific IT operations management software or creates custom FIS-proprietary solutions specific to the operational management and control of IT infrastructure, application delivery components, and network telecommunications fault, configuration, administration, performance, and security functions.
- Analyzes and resolves problems related to failures in application and ancillary software components.
- Provides technical assistance to Operations, Systems Support, and Application Support staff.
- Creates and maintains complete documentation as it relates to installation and status of supported software and FIS-proprietary solutions.
- Works closely with clients and business partners to understand business and technology requirements that drive analysis and design of quality technical solutions.
Requirements
- Bachelor's degree in computer science, information technology, or engineering, or the equivalent combination of education, training, or work experience.
- Demonstrated knowledge of FIS products and services.
- Demonstrated knowledge of financial services industry.
- Demonstrated knowledge of mainframe and/or open systems operating systems.
About FIS
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
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