Service Technician

The primary objective of this role is to ensure the efficient and accurate repair and maintenance of MacGregor product range. This involves working in a friendly manner, supporting management and the rest of the organization in necessary areas, and contributing to the overall goals and budgets of the Service department.

Function

• Professionally supervise and/or perform service activities, including overhauls, inspections, preventative maintenance, and corrective actions on MacGregor and equivalent equipment.
• Work independently and develop own skills.

General

• Carry out day-to-day activities as specified below.
• Provide information and write reports as required.
• Establish and maintain good relationships with both internal and external customers.
• Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization.
• Stay up to date with relevant developments, routines, processes, and news within MacGregor major customers active in business area.
• Co-operate with other MacGregor service stations and installation division.
• Comply with all relevant safety and quality requirements.
• Follow all site safety rules, agreed working practices, and environmental requirements.
• Recognize service and spares sales opportunities and communicate that to the relevant persons.
• Coach/tutor junior colleagues and trainees as necessary.
• Awareness of the profitability in department.
• Job management of subcontractors.

• Make decisions about commercial matters within prescribed limits for each project, previously agreed with the Operations Superintendent.

• Technical education or college level or similar relevant experience.
• 3 years experience on similar position.
• Openness to business travel.
• Experience in marine/shipyard sector.
• Experience in electro-hydraulic driven machinery troubleshooting.
• Hands on skills in performing repair jobs.

• Working with specialists in an international environment.
• Annual training budget and development program.
• Comfortable workplace and friendly atmosphere.
• Medicover Healthcare package.
• Worksmile cafeteria system.
• UNIQA Life Insurance.