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Support Team Member

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska ShareP - Sustainable Parking Management Pełny etat
Support Team Member Opportunity

We are recruiting a talented Support Team Member to join our team at ShareP - Sustainable Parking Management. As a key contributor to our support team, you will be responsible for delivering exceptional customer service to our European customer base.

Key Accountabilities:

  • Address customer inquiries and concerns via email and phone in English and German
  • Work collaboratively with our technical and sales teams to improve customer satisfaction
  • Maintain accurate records of customer interactions and support requests

About ShareP:

ShareP is a pioneering company in sustainable parking management, dedicated to providing cutting-edge solutions for the parking industry. Our goal is to create a seamless parking experience for customers while driving business growth for our clients.

Requirements:

  • Proficiency in English, Polish, and German (written and verbal)
  • Previous experience in customer-facing roles or helpdesk environments
  • Strong problem-solving skills and ability to multitask
  • Adaptability to change and willingness to learn