IT Product Owner

24 godzin temu

Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

About the Role

HITACHI ENERGY SERVICES SP. Z O.O. is seeking a talented IT individual to join our team as an IT Product Owner - Operational Technology Management. In this role, you will be responsible for understanding customer requirements related to Operational Technology (OT) Management, defining a roadmap for the product, and managing the day-to-day delivery of requirements in line with the defined roadmap.

Your Responsibilities

  • Liaise with customers and stakeholders to understand and anticipate their needs and translate them into technical requirements.
  • Work with key Business stakeholders to define a product road-map.
  • Manage product backlog and prioritize them based on changing needs.
  • Oversee all stages of product creation including design and development.
  • Develop epics, enhancements, and user-stories to be delivered via Agile delivery methodology.
  • Monitor and evaluate product progress at each stage of the process.
  • Manage virtual teams and ensure they are delivering in line with product road-map.
  • Manage operations (day-to-day activities of product delivery) including issue resolution, defect fixes, and enhancements.

Your Background

  • At least 8 years of experience working in ITSM Tools (minimum 1 year in ServiceNow OT Management).
  • Extensive knowledge of ServiceNow Operational Technology applications and data-driven solutions in ServiceNow.
  • Degree in software engineering, computer systems, or similar.
  • ServiceNow Systems Administrator certification required.
  • ITIL Foundation certificate required.
  • Demonstrated experience in dealing with business stakeholders, understanding their requirements, and translating them to functional specifications.
  • Demonstrated experience in defining product roadmaps and managing delivery of capabilities in line with the defined roadmap.
  • Demonstrated experience in working collaboratively in geographically dispersed teams.
  • Fluent spoken and written English, ability to formulate complex topics in everyday language.

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