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Help Desk Expert

2 tygodni temu


Poznań, Greater Poland TN Poland Pełny etat
Job Overview

TN Poland is seeking a Help Desk Expert to join our team. The successful candidate will be responsible for providing expert-level support to our customers, ensuring timely and effective resolution of their queries and issues.

The ideal candidate will have a strong background in customer-facing roles, with excellent communication and problem-solving skills.

Key Responsibilities:

  • Provide expert-level support to customers via various communication channels
  • Develop in-depth knowledge of our Talent Management Suite and identify areas for improvement
  • Collaborate with other departments to enhance customer satisfaction and experience
  • Contribute to the development of knowledge base articles and other support resources

We offer a dynamic and supportive work environment, with opportunities for growth and development.