IT Infrastructure Specialist

4 dni temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat

Job Title: IT Infrastructure Specialist - Desktop Support

About the Role:

We are seeking a highly skilled IT Infrastructure Specialist to join our team in Gdańsk, Poland. As an IT Desktop Support Engineer, you will be responsible for providing top-notch support to our clients, troubleshooting hardware and software issues, and ensuring seamless operation of our IT infrastructure.

Key Responsibilities:

  1. Provide exceptional on-site support to clients, resolving hardware and software issues promptly and efficiently.
  2. Troubleshoot complex IT problems using good deductive reasoning skills and technical expertise.
  3. Install, configure, and maintain desktops, laptops, printers, and other computer peripherals.
  4. Develop and implement effective solutions to improve IT service delivery and reduce downtime.
  5. Collaborate with cross-functional teams to ensure alignment and efficiency in IT operations.

Requirements:

  • 2-5 years of experience in IT infrastructure field support, including hardware, software, and operating system troubleshooting.
  • Hands-on experience with installing, configuring, and maintaining desktops, laptops, printers, and other computer peripherals.
  • Basic knowledge of enterprise LAN and WAN setups and concepts.
  • Ability to lift/move computer equipment weighing up to 50 lbs.
  • Strong communication and interpersonal skills, with ability to work effectively with clients at different levels.
  • Associate's Degree in Electronics or related field, or equivalent experience.
  • CompTIA A+ Certification or equivalent.
  • Knowledge and experience with ticketing tools (ServiceNow/Remedy etc.).
  • Basic understanding and troubleshooting of Mobile Device Management systems (Airwatch/Xenmobile/Mobile Iron etc.).
  • Basic understanding and troubleshooting of VDI, SCCM/LanDesk/Altiris, Skype for Business, OneDrive.

Working with Us:

As a valued member of our team, you will have the opportunity to work with cutting-edge technology, collaborate with talented professionals, and contribute to the success of our organization.



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