Senior OTC Financial Analyst

1 miesiąc temu


Kraków, Lesser Poland Aptiv Pełny etat

At Aptiv, our Corporate team plays a vital role in ensuring the smooth operation of our business. As a Senior OTC Analyst, you will be responsible for managing the collections process for our EMEA customers, including resolving financial queries, managing overdue payments, and communicating with customers via various channels.

Your Key Responsibilities:

  • Perform all aspects of collections, including resolving customer financial queries and managing overdue payments.
  • Communicate with customers via phone, email, and other channels to resolve discrepancies and provide statements of account.
  • Prepare and dispatch statements of customer account and prepare required reports on time.
  • Identify opportunities for continuous process improvement and work in the project team to implement changes.
  • Escalate and follow up on issues through available tools and ensure key metrics are met.
  • Communicate and cooperate with other Aptiv departments and participate in organized conference calls.

Your Background:

  • University degree in finance or a related field.
  • At least 2 years of work experience in the AR area.
  • Good knowledge of SAP and Excel.
  • Very good English language skills, with another language being an asset.
  • Analytical and communication skills.

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